Finding SMART

Length:7 hours
Dates:Wednesday, September 13 8:30am – 3:30pm
Cost:

$480.25

Create Meaningful Measurements for Maximum Performance

Goal-setting in a performance-based work environment is not a one-size-fits-all venture. Your employees have diverse strengths and skill sets, requiring a tailored and engaging approach. Building on the well-known Key Performance Indicator (KPI) concept, the SMART (Specific, Measureable, Attainable, Relevant, Time-based) business model aims to help organizations get the most from their employees. Designed for middle to senior management, this novel, one-day performance management course explores innovative ways to develop customized and relevant KPIs and SMART goals.

Instructor

Curriculum Overview

Each business system has its own nuances, and therefore needs its own distinct measurements. Here, you will learn how to uncover KPIS within your organization and develop meaningful SMART goals tailored to improve your business system.

Your business system can significantly affect your employees’ ability to meet their performance objectives. Is your business equitable and fair to employees when you consider internal and external customer practices? In this section, we emphasize these key factors in determining relevant methods for measuring employee and team performance.

Employees who contribute their own performance-based goal setting are more likely to feel motivated to succeed. In this section, we’ll show you how to encourage employee input in establishing effective SMART goals for your team, and remove the checkmark mentality.

Here you will learn how to transform KPIs from a strategic level into the day-to-day operational components of the business. With your enhanced knowledge and skills, you will also demonstrate your ability to find SMART goals within your organization.

Additional Information

Withdrawals and refunds:

Refunds will be issued only if the Official Withdrawal form is received no later than three business days prior to the program’s scheduled start date.

Please note: all refunds are subject to a cancellation fee.