Custom Training

Successful corporate strategies are not a one-sized fits all solution. Training that supports your strategy often requires a unique custom training solution. To enable your vision, our Training Consultants partner with you, shoulder-to-shoulder, to create customized solutions that achieve operational and strategic objectives.

Empower your employees with custom training that works

Case Study 1

Is the problem really what it seems?

 Custom Training for Long-Term Healthcare

Custom Training for Long-Term Healthcare

Challenge 

A long term health care organization with 30,000 employees across Canada, approached Corporate Training Services for help solving a customer service challenge.  

Solution

Consultation with our training team revealed that the issues experienced were less about employee behaviour and more connected to the deployment of strategy. As a result, two distinct and custom training programs were developed. A leadership program focused on resident experience design and implementation, while the front-line program focused on the operational elements of the business. 

Results

  • Innovative training that front-line staff loved and Executive Directors got the results they were looking for. 

Case Study 2

Can you create cross-country brand training?

 Custom Training for Automotive

Custom Training for Automotive

Challenge

A large automotive manufacturer approached CTS in 1993 with the goal of creating a nimble training solution for their various brands that supported both national and regional sales strategies.  

Solution

A brand’s strategy can change quickly, but it’s essence takes decades to establish and must be carefully curated and protected over the long-haul. 
With this in mind, CTS built a team of automotive product experts to develop live seminar training for their dealers across Canada. Today this project has grown into over 400 training sessions delivered annually in over 30 cities coast to coast. This bilingual custom training program is all facilitated by instructors dedicated specifically to this brand.  Much of our success with this client can be attributed to our ability to enable their front-line staff to passionately represent the brand’s distinctive characteristics.

Results

  • A 25+ year partnership

Case Study 3

Our organization is different – how can our team be trained for our specific needs?

 Custom Training for Power Generation

Custom Training for Power Generation

Challenge

A large power generation company had some of its employee take one of Corporate Training Services standard courses in Leadership.  They enjoyed this course so much, they thought more of their team should take the course! 

Solution

Our standard courses are a great starting point. But this client wanted similar content, but more specialized to their industry and organization. So Corporate Training Services created custom courses just for this client that we run according to their schedule. This is common for customers to try the standard course and then decide to create a custom training course for their organization’s context.

Results

  • Happy client and happy students with a Net Promoter Score of 99.

Testimonials

Interested? Contact us today!